1. I don't have a Hong Kong company. Can I still apply for a merchant account? 

Most of the local payment options we currently offer in Southeast Asia only support applications from Hong Kong based entities. For local payments in South America and card payments, we support applications from companies outside of Hong Kong as well. Since our business is constantly expanding, the specific regions we support will depend on the required payment methods.

2. What KYB documents are required for applying with a Hong Kong company? 

a、Shareholding structure template_new
b、PARTNERSHIP DISCLOSURE & DECLARATION FORM
c、Authorisation_Letter_PPTA
d、Live Streaming Questionnaire Clean
e、KYC Documents for Hong Kong Companies

3. Can I still apply if my company is new and does not have any transaction history? 

Yes, you can.

4. What are the pricing and settlement cycles like? 

Please refer to the pricing page as it varies based on the nature and volume of transactions for each merchant.

5. What currency is used for settlements? 

By default, settlements are in USD. We also collaborate with licensed institutions to help merchants settle in other currencies.

6. Which countries' local payments/local wallets can I apply for? 

You can refer to the homepage for the list of countries and regions we support.

7. Besides local payments, do you also support credit card payments or other payment methods? 

In addition to local payments, we also support card payments. Our partnerships are continuously expanding. For specific information on which regions' local payments and card payments are supported, please consult with our customer service team.

8. Can I apply if I'm in a high-risk industry? 

We cannot make a general statement and will handle each case individually based on specific circumstances.